# About Us | Car Repair New Britain

> Family-owned and operated on East Street in New Britain for over 30 years — ASE-certified, MAP-standard honest auto repair for central Connecticut.

URL: https://carrepairnewbritain.com/about/

# About Car Repair New Britain

Family owned and operated at 1108 East Street since 1994 — honest, ASE-certified car care for New Britain and central Connecticut.

Our Story

## Thirty Years on East Street

Car Repair New Britain opened in 1994 with a simple mission: give our neighbors honest, ASE-certified car care at a fair price. Three decades later, we're still on the same corner of East Street doing the same work.

We're not a chain. We're not a dealership. We're a family-owned shop that grew from word-of-mouth in the New Britain neighborhoods: Stanley Quarter Park, CCSU, downtown, and the surrounding side streets. When a Newington commuter picks up a nail on the Newington Ave corridor, or a Plainville family needs a set of tires before winter, this is where they come.

Our commitment to MAP standards (Motorist Assurance Program) means we only recommend the work your car actually needs. Our 30-Day Tire Price Guarantee means you don't have to shop around after visiting us. And our free multi-point Performance Review with every oil change means we spot small issues before they become expensive ones.

![Interior of our shop with multiple service bays and lifts](/images/misc/interior-of-car-repair-new-britain-auto-shop-at-11.webp)

Our Values

## What "Honest Service" Actually Means

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### MAP-Standard Recommendations

We follow the Motorist Assurance Program code: replace only what actually needs replacing, and tell you the truth when a repair can wait.

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### ASE-Certified Technicians

Every tech is ASE-certified. That means real training, ongoing education, and accountability for the work we do.

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### Neighbors, Not Customers

Many of our customers have been coming here for a decade or more. We treat every car — and every driver — like family.

## Meet the Team

ASE-certified. Local. Honest.

![Jonathan, Owner](/images/squares/portrait-photo-of-jonathan-shop-owner-standing-in-.webp)

### Jonathan

Owner

Jonathan owns and runs Car Repair New Britain at 1108 East Street in New Britain, CT, where he's kept central Connecticut drivers safely on the road for over 30 years. An ASE Certified Master Technician, he built the shop's reputation on honest, MAP-standard recommendations and fair pricing on tires and repair.

State of Connecticut Auto Repair LicenseASE Certified Master Technician

![Carlos Rivera, Tire Specialist](/images/squares/candid-photo-of-carlos-rivera-tire-technician-moun.webp)

### Carlos Rivera

Tire Specialist

Carlos is an ASE Certified Technician at Car Repair New Britain, specializing in tire fitment, alignments on the shop's Hunter rack, and undercar work. He helps New Britain drivers pick the right tires for Connecticut's seasons and stands behind the shop's 30-day price guarantee.

ASE Certified Technician

![ASE-certified team in front of the shop](/images/misc/ase-certified-team-of-technicians-standing-in-fron.webp)

30+

Years in New Britain

4.8

Google Rating

ASE

Certified Technicians

30-Day

Tire Price Guarantee

Real Reviews

## What Our Neighbors Say

star star star star star

4.8 stars from local drivers

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"The only place I trust with my car. They always explain exactly what needs to be done and never push unnecessary repairs. Truly the neighborhood's best."

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Sarah M.

New Britain

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"Found a nail in my tire and they had it patched and ready in about 20 minutes. Fair, fast, and friendly — exactly what you want from a local shop."

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David R.

Newington

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"Great tire prices. I checked three other shops in the area and their 30-day guarantee gave me peace of mind. Professional and honest staff."

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James L.

Berlin

![Row of everyday family cars parked outside our New Britain auto shop at dusk](/images/cta/row-of-everyday-family-cars-parked-outside-new-bri.webp)

## Ready to Experience Honest Service?

Don't wait for small issues to become big repairs. Book your visit and let us take care of you.

event\_available Schedule Appointment

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call Call 860-305-5234

[tel:+18603055234 →](tel:+18603055234)